Tetra Pak Advanced Operations Management

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Contents

Introduction        

History of the Company        

Vision:        

Mission        

Motto        

Core Values:        

About Tetrapak        

Production process        

QUALITY BARRIERS        

Inventory management        

Supply Chain Design        

Customer Service        

Issues in Supply Chain        

Key performance Indicators        

Recommendations        

Appendix        

Introduction

Tetra Pak is one of the world's leading food processing and packaging solutions company. Working closely with its customers and suppliers, it provides safe, innovative and environmentally sound products that each day meet the needs of hundreds of millions of people. It has a unique business model through which they create new brands with its business partners. In Pakistan the major customers of Tetra Pak are Nestle, Engro Corporation and Haleeb Foods. It is known for its 6 layers technology and for its environmental-friendly nature and products.

History of the Company

Tetra Pak began in the early 1950s as one of the first packaging companies for liquid milk. Since then, it has become one of the world's largest suppliers of packaging systems for milk, fruit juices and drinks, and many other products.

In 1991, Tetra Pak expanded into liquid food processing equipment, plant engineering, and cheese manufacturing equipment. Today, it is the only international company in the world able to provide integrated processing, packaging, and distribution line and plant solutions for food manufacturing. This means that its customers enjoy the advantage of being able to get multi-product solutions from a single source, with matching equipment at every stage.

Currently, there are 41 Tetra Pak market companies and 74 sales offices across the world, 43 plants for packaging material and closures and 10 packaging machine assembly factories. The company has approximately 21,640 employees and achieved in 20014 net sales of 9,825 million Euro. The net sales figures are increasing every year. Tetra Pak products are sold in more than 150 markets.

Vision: “We commit to making food safe and available, everywhere”

Mission: “We work for and with our customers to provide preferred processing and packaging solutions for food.

We apply our commitment to innovation, our understanding of consumer needs and our relationships with suppliers to deliver these solutions, wherever and whenever food is consumed.

We believe in responsible industry leadership, creating profitable growth in harmony with environmental sustainability and good corporate citizenship.”

Motto: Protect what’s good

Core Values:

• Customer Focus & Long-Term View
• Quality & Innovation
• Freedom & Responsibility
• Partnership & Fun

About Tetrapak

Tetra Pak is one of three companies in the Tetra Laval Group – a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland. Tetra Pak supplies everything one needs for processing, packaging, and distributing beverages and foods. It has a vast experience in foods technology which guarantees efficient performance, un-interrupted operations and environmental friendly packaging solution. On a global scale, it provides 2,359 types of packaging for different companies.

These are a few of their packaging types:

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These are a few Packaging Equipment.

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Production process

There are 7 layers as a whole which are in the final product of the tetrapak packaging paper. There is one layer of print on the front of the paper with ink, 2 polymer sheets inside are attached to the inside of the paper along with 2 aluminum layers and 2 polymer layers at the end.

The whole production process starts when firstly there is a splicing process which helps continuous production by cutting off the roll which has been moved forward for other processes and attaching a new roll of paper as a raw material. This is done after the unwinding of the paper rolls. Then the festoon machine helps to supply the paper while there is splicing being done and a new roll is being attached

Then moving on the first process taken on the raw material of paper is printing, there is a pre-press section where the sleeves are prepared(similar to negatives of pictures) which creates different webs in one row for example 7 to 8 sleeves on a paper roll in one row.7 printing stations help to make different colors on the sleeves.  There is also the addition of paint done to machines and operators are only required for new print process. There are 5 operators who do the setup on the new process. The creasing tool in the printer adds the holes (straw holes etc.) and aligns the paper when it is moved on. There is a tool to check all the errors which is automated and checks the quality which is known as ‘futec’’, basically it catches the mismatches in the print and tags it as a problem.

Then there is a rewinding which re aligns the whole roll according to the print and shapes and then the paper roll is moved on to work in process station if the orders are high and so that during the maintenance of the laminator or the printer doesn’t stop production. Then in the laminator there are 2 sides where one has a resting roll and one has a running role, the resting roll is joined on later through the splicing and all the process is done similar to what is being done in the printer, here there is also a “futec”. Then there is a flame treator in the laminator which saves the polymer layer from the dust and germs as well as ties the loose fibers. The egs machine then helps to control the grammage of the paper by making it safe and so that it does not rip apart. Then the extruder helps to molten the polymer. There are 2 rollers then which attach the polymer to the rolls and the aluminum is attached by the other roller. There is a layer of polymer on the paper to separate the aluminum with the paper to avoid them contacting each other. Then another layer of polymer is added which is known as the food polymer to separate the food from all the other layers added in the paper to avoid the food contacting the other layers.