Operations Management

OPERATIONS MANAGEMENT – I

TERM PAPER

SHRIPHAL GRUHA UDYOG

NAGPUR

SUBMITTED BY

PRASAD RATHI

18PGP238

CONTENTS

1. ABOUT THE COMPANY 3

2. THE CAMPHOR MANUFACTURING PROCESS 4

3. THE PAIN AREAS AND THEIR SOLUTIONS 4

4. EXHIBIT 1 – Company Fact Sheet 6

5. EXHIBIT 2 –Product Range 6

6. EXHIBIT 3 – Facility Layout i.e. Floor Layout – Current and Suggested One 7

7. Conclusion 9

8. References and Company Details 10

1. ABOUT THE COMPANY

OVERVIEW

Shriphal Gruha Udyog was established in the year 1998, at Nagpur (Maharashtra, India). They are Manufacturers and Suppliers of the finest quality range of Camphor Slab, Desi Camphor, Camphor Dabbi, Camphor Tablet, Camphor Jar, Camphor Pouch, Lose Packet Camphor, China Powder, DPL Powder and many more. These are processed using the finest quality ingredients as per the standards of the international market. Features like fine quality, purity, effectiveness, moisture proof, freshness and enchanting fragrance are the trademarks of our products. The offered products are extensively used in temples for religious ceremonies and havans. In short span of time, they have established themselves as a trustworthy organization in the domain. To meet the diversity in the requirements of the customers, they offer these products in various quantity and packaging options. They offer the products to their customers at industry leading prices in the market. They also provide Camphor Processing Job Work.

With robust infrastructural facilities, their production unit is in-built with a quality control department, packaging unit and manufacturing cell to produce high quality products. Spread over a sprawling area, their manufacturing unit is also equipped with a series of high-end production machines that facilitate them in the production of a standard as well as customized product range. Their team works in a coordinated and methodical manner to achieve maximum client satisfaction through the timely delivery of word class products. The team comprises of experienced, skilled, dedicated, hardworking and technologically updated personnel. They are regularly trained for optimum utilization of available resources in order to help the firm attain cost competencies.

To improve customers’ satisfaction level, they process the products using the best quality ingredients as per international standards. Furthermore, these are stringently tested on various parameters to ensure their flawless nature. As a client-centric organization, they endeavour hard to process only the best quality products to their clients. With the assistance of their competent team and wide distribution network, they are able to offer their clients the best quality products within the promised time frame. Furthermore, their client-centric business dealings, customization facility and ethical business practices have also helped in getting big names in the industry on their client list.

INFRASTRUCTURE FACILITIES

The company is backed by sound and sophisticated infrastructure that is spread over a wide area of land. Furthermore, they have categorized their large infrastructure into many units such as manufacturing, quality control, R & D and packaging for the flawless production process. All of their units are equipped with latest machinery and superior expertise to finish the bulk orders of the products in the shortest time frame. They are geared up with latest machinery and tools in order to increase the production rate.

THE TEAM

The company is well supported by a team of professional, highly knowledgeable and experienced in their respective domains. They are highly responsible for providing their customers the finest range of products. The team works in close coordination with each other in order to provide our customers the finest range of products in given frame of time. They provide various training sessions and workshop to the team of professionals to keep them abreast with the latest developments in the industry and to help them further sharpen their process skills.

CLIENT SATISFACTION

The organization is a client centric organization and thus, they make tireless efforts to provide them maximum satisfaction through our exceptional products at unbeatable price. They have a high reputation among their customers due to high quality standards that they are maintaining since their establishments. Their team of professionals works in close coordination with their customers to satisfy their specific requirements and thus providing them ultimate level of satisfaction. They are highly recognized among their customers for their transparent deals, customer friendly policies and on time delivery.

OTHER PRODUCTS

Apart from manufacturing and distribution of Camphor, the firm also manufactures Cotton wicks, Dhoop Batti Havan Samagri and Loban. They are also involved in the distribution of Agarbattis (Incense Sticks) of various brands.

Refer Exhibit 1 and Exhibit 2 for Company Fact Sheet and Product Range respectively.

2. THE CAMPHOR MANUFACTURING PROCESS

The manufacturing of camphor is done by below steps:

1. Raw material (Camphor Powder) is stocked in packs of 25 kgs

A. If the raw material is wet, it is sent for drying

B. The Raw Material is grinded

C. The obtained powder is sent for manufacturing

2. The manufacturing happens through 2 machines

A. The powder is fed into Stroke Machine, which then produces Camphor as per the shape of the die. The Camphor is collected in a container kept at the output face.

B. The powder is fed into Rotary Machine, which then produces Camphor as per the shape of the die. The Camphor is collected in a container kept at the output face. The shape is usually different from that in Stroke machine.

Note: