Mrs. Fields & Walsham Hotel Questions

Mrs. Fields & Walsham Hotel questions

Mrs. Fields:

1. Describe a typical work day at Mrs. Fields Cookies for (a) the store manager, (b) the district manager, and (c) the regional director of operations.

A.

B.

C.

2. Would you describe Mrs. Fields Cookies as more of a functional hierarchy structured along traditional functional lines or more of an IT-enabled network consisting of tailored business processes?

Store clerk < Store manager < district manager < regional manager

3. What role does IT play in the Mrs. Fields organizational structure?

4. What challenges does Mrs. Fields Cookies face in the next five years? How well positioned is the company to face those challenges?

Walsham Hotel:

1. Does the KN346 investment make economic sense?

2. Does it make strategic sense?

3. What do you see as its potential at the Walsham as compared to the "plain vanilla" alternative?

4. What business processes will it support? How?

5. What do you see as the potential risks for Mathews?

6. Who should make this decision? Who should influence it?

Mrs. Fields & Walsham Hotel questions

Mrs. Fields:

1. Describe a typical work day at Mrs. Fields Cookies for (a) the store manager, (b) the district manager, and (c) the regional director of operations.

A.

B.

C.

2. Would you describe Mrs. Fields Cookies as more of a functional hierarchy structured along traditional functional lines or more of an IT-enabled network consisting of tailored business processes?

Store clerk < Store manager < district manager < regional manager

3. What role does IT play in the Mrs. Fields organizational structure?

4. What challenges does Mrs. Fields Cookies face in the next five years? How well positioned is the company to face those challenges?

Walsham Hotel:

1. Does the KN346 investment make economic sense?

2. Does it make strategic sense?

3. What do you see as its potential at the Walsham as compared to the "plain vanilla" alternative?