Communication Questions

1. A receiver's response to a sender's message is called

A. encoding

B. channel

C. decoding

D. feedback

2) The term channel in communication means

A. the volume at which a message is received

B. the medium through which a message travels from sender to receiver

C. the process of changing thoughts into symbols

D. the context of the communication

3) In which of the following communication activities do people spend the greatest percent of their day?

A. Listening

B. Speaking

C. Writing

D. Reading

4) This response style normally does not help unless the sender has asked for your advice.

A. Paraphrasing

B. Questioning

C. Evaluating

D. Interpreting

5) With this type of response, you analyze or teach the sender about the cause of his or her concern.

A. Evaluating

B. Questioning

C. Interpreting

D. Paraphrasing

6) When the receiver uses this response style, he clarifies or seeks more information.

A. Evaluating

B. Questioning

C. Supporting

D. Paraphrasing

7) Which of the following are the most common types of doubts people may have about a source?

A. Status and academic degree

B. Prominence in the field of study and experience

C. Occupation and employer

D. Expertise and accuracy

8) Consider the following exchange: "How do I know God exists? How do you know he doesn't?" Which fallacy does the second statement illustrate?

A. Perfectionist fallacy

B. Misplacing the burden of proof

C. Slippery slope

D. Inconsistency ad hominem

9) A claim is generally not considered credible if

A. it seems likely

B. the claimant is a disinterested party

C. the claimant is an interested party

D. it comes from a source assumed to be credible but who is not known to you

10) Consider the following statement: "Morgan, you're down to earth and I trust your judgment. That's why I know I can count on you to back me up at the meeting this afternoon." This is an example of which fallacy?

A. Apple polishing

B. Guilt trip

C. Slippery slope

D. Argument from pity

11) Consider the following statement: "Studies confirm what everyone already knows: Smaller class sizes make better learners." This is an example of which fallacy?

A. Argument from common practice

B. Misplacing the burden of proof

C. Slippery slope

D. Begging the question

12) Providing only two choices when others are available defines which fallacy?

A. Ad hominem

B. Straw man

C. False dilemma

D. Genetic fallacy

13) Measurable or observable characteristics of your audience are called

A. pseudographics

B. demographics

C. statistics

D. psychographics

14) Demographics include which of the following?

A. Ethnicity, gender, race

B. Beliefs, feelings, likes

C. Values, morals, opinions

D. Attitudes, interests, values

15) Audience analysis should occur at what point in the creation of a message?

A. Once feedback is received

B. Before the message is created

C. After selecting the channel

D. Before the message is sent

16) Which informal communication channel involves its own abbreviations to accommodate the limited number of characters available in any given message?

A. E-mail

B. Voicemail message

C. Handwritten letters

D. Text message

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