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Abc Ltd Case Study

Essay by   •  December 29, 2016  •  Case Study  •  824 Words (4 Pages)  •  1,411 Views

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BBA B2

    1 Introduction

ABC ltd one of the companies which sells computers and several others  kind of electronic devices. A decision was made to conduct a survey of consumers about their satisfaction. 150 questionnaires were sent to respondents and 100 replies were observed. This report was done on the basis of postal survey and random sampling process.

i) Advantages and disadvantages  of random sampling and a postal survey

Advantages  of Random Sampling process

        a) It takes short time to complete..

         b) This method is very simple.

         c) This process is cheaper.

            Disadvantages of Random Sampling method

A) Lacks appropriate knowledge

B) Lacks actual data  

            Advantages of Postal survey

A)Inexpensive method

B) Personal questions are easier

 To ask

   

Disadvantages of Postal Survey

a)It is not sure the actual respondent has answered the questions

B) The time period is long.

    2)        FEMALE AND MALE WHO RESPONDED TO THE QUESTIONAIRE

Table 1 Percentage of female and male respondents

Gender

Count of Gender

Percentage

Female

52

52%

Male

48

48%

Grand Total

100

100%

 

The above table represents the number of female and male respondents. The total number of females was 52 and the total number of males was 48. The percentage of number of females is greater than the percentage of number of males .The female population  is 52 % the male is 48 % of total population.

3) The mode of transport used split by gender

   

            Table 2 Mode of transport used by male and female respondents

               

Transport

Female

Male

Grand Total

Drive my own car

26

20

46

Public transport

10

14

24

Walk

16

14

30

Grand Total

52

48

100

The above table represents the number of males and females who use the various mode of transport. It is shown here that the number of females who visits by car are greater than the males. Maybe the females are richer than the males. Similarly, the number of males using public transport is high .Maybe the males are poor in average.

4) The store convenience split by mode of transport

Table 3 Store convenience split by mode of transport

Convenience

Drive my own car

Public transport

Walk

Grand Total

Extremely convenient

18

3

14

35

Very convenient

13

9

6

28

Moderately convenient

5

2

3

10

Slightly convenient

6

5

5

16

Not at all convenient

4

5

2

11

Grand Total

46

24

30

100

The above table represents the store convenience split by mode of transport. The people who drives car and visits the store find the convenience of store very high i.e. extremely convenient whereas only 4 people who visits the store by car said that the store is not convenient at all. Maybe they felt no comfort due to traffic jams and all.Similarly,14 people who visits the store on foot finds the store very convenient. Maybe the store is nearer to their houses.

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