The Future of Communications

THE FUTURE OF COMMUNICATIONS

As more enterprises realize the value of voice-driven technology, it is increasingly difficult for

overworked switchboards, confusing touch-tone systems and endlessly revised print directories

to compete. By eliminating the inconvenience and financial risk associated with the first,

crucial step, Parlance Corporation's No Obligation Trial Installation is the best method

available for assessing the power of voice-enabled technology.

MINIMIZING YOUR RISK

The ability of voice recognition technology to cut costs and increase efficiency is proven, but

putting it to work for your enterprise requires careful planning and tailoring. The cost of maintaining

an under utilized voice network reduces your return on investment. Betting your

money and reputation on an untested voice solution puts your investment, and the quality of

your service, at risk.

By establishing a trial period Parlance greatly reduces your exposure. A trial period should be

a predetermined amount of time during which the provider is allowed to demonstrate the

service's ability to improve communication and provide reliable ROI without committing to a

long-term agreement. Ideally, this trial period should be non-disruptive to existing service and

involve no financial commitment on your part.

WHAT'S IN IT FOR YOU?

The no cost or obligation installation is a unique opportunity to experience the rewards of

Parlance Corporation's nameConnector service without disruption to your existing service or

exposure to financial risk. The cost cutting, streamlining effect of a voice-enabled network is

immediately measurable, and often exceeds expectations. The evaluation process allows your

company to experience benefits enjoyed by McDonald's, Reebok International, Tufts

University, Reader's Digest, Caritas St. Elizabeth's Medical Center and other industry leaders

for no cost.

The nameConnector will be installed and operational in a day. Careful preparation before the

installation makes the transition quick and painless. Once your nameConnector service is in

place, you will notice an increase in the efficiency and quality of your business communication

for all your callers (customers, prospects, employees, vendors).

YOUR NAMECONNECTOR SERVICE WILL:

* Cut costs, reduce the number of calls requiring operator intervention by up to 90 percent.

* Reduce connection time dramatically.

* Improve caller experience, provide a natural, intuitive phone service for customers.

* Extend your hours of operation, answer every call, at any time, with a consistent and

professional voice with appropriate instructions.

* Enhance your company image, provide a user-friendly experience for the main way people

come to your company...by phone.

* Unify your enterprise, create a comprehensive and dynamic single source directory including

branch locations, on and off site employees, contractors and key "shared" contacts.

* Simplify communication, provide voice connection to any destination in your directory from

a single, primary nameConnector phone number.

* Minimize waste, increase security, eliminate the need for paper directories.

PARLANCE CORPORATION - YOUR VOICE CONNECTION

Parlance has been streamlining enterprise communication for the staff, partners and customers

of our clients since 1996. A customer-based philosophy of innovation