Test Communication

1) In which of the following communication activities do people spend the greatest percent of their day?

A. Listening

B. Speaking

C. Reading

D. Writing

2) The term channel in communication means

A. the volume at which a message is received

B. the process of changing thoughts into symbols

C. the medium through which a message travels from sender to receiver

D. the context of the communication

3) A receiver's response to a sender's message is called

A. encoding

B. decoding

C. channel

D. feedback

4) This response style normally does not help unless the sender has asked for your advice.

A. Paraphrasing

B. Evaluating

C. Questioning

D. Interpreting

5) With this type of response, you analyze or teach the sender about the cause of his or her concern.

A. Evaluating

B. Interpreting

C. Questioning

D. Paraphrasing

6) This act is involuntary and happens automatically.

A. Responding

B. Feedback

C. Listening

D. Hearing

7) Which of the following is a category of reasonless advertising?

A. Logical ads

B. Promise ads

C. Endorsement ads

D. Functional ads

8) Which of the following are the most common types of doubts people may have about a source?

A. Status and academic degree

B. Occupation and employer

C. Expertise and accuracy

D. Prominence in the field of study and experience

9) A claim is generally not considered credible if

A. it seems likely

B. the claimant is an interested party

C. it comes from a source assumed to be credible but who is not known to you

D. the claimant is a disinterested party

10) Providing only two choices when others are available defines which fallacy?

A. Ad hominem

B. False dilemma

C. Genetic fallacy

D. Straw man

11) Stating someone has negative features and his claim is invalid is an example of which fallacy?

A. Ad hominem

B. False dilemma

C. Genetic fallacy

D. Straw man

12) Consider the following statement: "So what if the Senator accepted a little kickback money--most politicians are corrupt after all." This is an example of which fallacy?

A. Argument from envy

B. Straw man

C. Argument from tradition

D. Argument from common practice

13) Measurable or observable characteristics of your audience are called

A. pseudographics

B. statistics

C. psychographics

D. demographics

14) Behavior descriptions should meet which of the following criteria?

A. Present inferences about another's motives.

B. Focus on more than one behavior.

C. Describe only observable behaviors.

D. Include terms such as "never, always, or constantly."

15) Demographics include which of the following?

A. Ethnicity, gender, race

B. Beliefs, feelings, likes

C. Attitudes, interests, values

D. Values, morals, opinions

16) You want to discuss your performance review and possible raise with your boss. The most effective channel to do this would be

A. face-to-face

B. text message

C. e-mail

D. team meeting

17) Sound and light waves are an example of which part of the communication model?

A.