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Stress and the Salesperson

Essay by   •  February 25, 2012  •  Essay  •  965 Words (4 Pages)  •  1,351 Views

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Like many people in this present time where the world is headed for a new direction, Andrea's problems at work are causing her to experience mental distress based upon the psychological pressures of the oil situation in the Middle East and her job.

With the type of mental distress that Andrea is experiencing it is said that, "People with mental distress can experience problems such as Hearing and seeing things that others don't, differences in perception, mood swings that are very extreme or fast, self-harming behavior and changes in eating habits" (http://www.mind.org.uk)

Andrea's mental distress is causing her to have an anxiety disorder, such that if the oil exports slow down from the terrorism thing, then the ships cant get products across the pacific and she won't have anything to sell causing Andrea to produce no money.

Andrea has chosen to respond to her situation that she is experiencing if all of it happens because of self prediction is avoidance. In better terms, she has chosen a response referred to the name, flight response, which she states, "I'll quit. No, I'll threaten to quit. Right! No! I'll tell them I can't do it." She goes on to say, "I'll quit or scream or both"(Drafke, 2006 pp 322).

Andrea has indentified her distress as having insecurities regarding her job responsibility and future within the company.

Specifically she is worrying about the oil in the Middle East and terrorism in which how they will affect the shipments of her company's merchandise that will lead to not having products to sell and losing her customers. This sequence of events will in the end, have her make no money.

In addition, Andrea does not like how her sales manager tells them where to go and when. Her stress is derives from work shift distress because she will have to start all over building her clientele even though it will be three times more than she has now. Andrea also does not like making sales calls in the morning because she is not a morning person.

The major causes of Andrea's distress are the president 's decision and its effect on oil and the manager 's control that leaves her with no say (Drafke, 2006). The oil crisis will make life hard. Andrea hates using schedules that she is not willing to adjust to. She faces a problem as the manager makes the overall decision as to who goes where and when they go. She feels helpless that her important and sensible thoughts or ideas are not taken with much weight. Andrea's fears derive from the same source not having oil for the ships to bring in their merchandise, which will cause her not to make money and to start up in a new territory because she may have to work more while dealing with the traffic.

Andrea is suffering from mental distress. Factors for her distress are the work roles involved, accumulation of factors as well as qualitative demands given the location and predetermined conditions by the manager. Lack of autonomy hinders her from applying her problem solving skills or creativity, and Andrea's

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