Seoul Visit Plan
Essay by 偉南 趙 • September 20, 2016 • Case Study • 1,099 Words (5 Pages) • 1,151 Views
Introduction & background
In the coming December, the student committees will organizing a 5-day exchange visit to Seoul. From past exchange trip experience, the itinerary is set on 15th December 2016 and the pre-trip preparation is done before one month of departure date.It can make sure students have enough time to handle the passport problem.This visit trip have 40 students, three teacher and one guide. The team leader is Tom Chan and others teacher are Paul Wong and Anna Chiu.The guide is John Ma Now, i would perform a risk analysis to assess the different situation.
Risk Register
NO | Risk & Description | Category | Triggers | Risk Responses | Risk Owner | Probability | Impact |
R1 | Passport problem:May be some student's passport have been already expired or have some trouble about the exchange | Personal | The trip team keep pass the Immigration Control Points and wait at the terminal departures ,one teacher follow the student who get a problem. 2.1 If the problem can't be fixed immediately,teacher contact the team leader and bring that student back to school. 2.2 If the problem can be fixed soon,the teacher contact with leader and return to the team with student. | Tom Chan Paul Wong | Low | Low | |
R2 | Bad weather conditions:There may be raining or snowing that the trip can't move on. | Operation | The whole team stay on the coach or safety. The team leader assess the condition which should cancel the following outdoor event or not. The trip go to the next indoor view or turn back to the hotel. | Tom Chan | Medium | Medium | |
R3 | Sickness of student:May be student don't acclimatize about the eating or long tern travel | Personal | The team continue the visit,but the student who is sick stay on coach and one teacher take care of him. That student can eat some personal medicine and rest,teacher keep contact with leader. If student don't feel better,teacher bring the student to see doctor and keep the receipt for Insurance. | Tom Chan Anna Chiu | Medium | Medium | |
R4 | Loss of personal belongings:May be student's belongings are stole or lost at the tourist spots. | Personal | The teacher appease the student and ask for checking one again. The teacher and that student turn back one time to looking for. If the loss of belongings is serious e.g. Passport, call the police for record. | Tom Chan Paul Wong | Medium | Medium | |
R5 | Student get lost:May be student get lost in the free time and can't return on time | Personal | The team stay at the gathering point for waiting. Two teachers try to search in the limited area and keep contact with leader. 3.1 If teachers find these students,bring back to the team and continue the visit. 3.2 If teachers can't find these students around two hours, call the police for help. 4. If these students still not return around three hours,the team leader bring the whole team back to hotel and two teachers try to search with police. | Tom Chan Anna Chiu Paul Wong | Low | High | |
R6 | Delay of coach:May be coach meet a accident, so that can't arrive on time | Operation | The team stay at the gathering point for waiting. The team leader contact the driver and understand the condition. 3.1 If the coach is coming soon,keep the traveling. 3.2 If the coach can't coming, guide contact the company to order other coach to take care of the team.
| Tom Chan John Ma | Low | Medium | |
R7 | Termination of view or museum | Operation | The team stay on the coach for waiting. The guide conform with the service centre to know about the reason of termination. The team go to the next tourist spots and explain the reason to students.. | John Ma | Low | Low | |
Probability / Impact Matrix
Impact
High Medium Low[pic 1][pic 2]
| R6 | |
R2,R3,R4 | ||
R5 | R1 R7 |
High
Medium
Low
R1 and R7 risk condition have low probability and low impact.In case R1,before the visit trip start,the pre-trip preparation already have been notice student about the passport problem and given enough time to fixed it.So it is low probability to cause trouble.Even though there are some special case in the passing, it will not prevent the whole trip's travel and the student will be took care by teacher.In case R7, the leader have book and conform the visit date before the trip start.So it is low probability to cause termination.If the termination happened, it also will not damage the whole itinerary.The trip can move on.
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