Research Exam

FINAL EXAM

1. Information Technology (IT) refers to machine technology that is controlled by or uses information. And one type of information technology is a programmable robot on the shop floor of a manufacturing firm that receives component specifications and operational instructions from a computer-based database.

2. CIO is the acronym used for the meaning of Chief information officer, which is the executive-level individual who is responsible for leading the overall information systems component within an organization and integrating new technologies into the organization's business strategy. He is very important, and responsible for managing the day-to- day information systems functionality with a vice president of information systems.

3. List and define five types of information systems used in organizations.

Transaction processing system - is day to day business event data at the operational level of the organization.

Management information system-

Executive information system- provides very high level, aggregate information to support executive level decision making.

Decision support system- provides analysis tools and access to database in order to support quantitative decision making.

Intelligent system- emulates or enhances human capabilities.

4. Outsourcing is the moving of routine jobs and or task to people in another firm, at less cost. Downsizing: Is the practice of slashing cost and streamlining operations by laying off employees.

5. Transborder data flows: Data flowing across national boundaries. The data- sharing challenges is one area of concern is the regulation of transboder data flows

6. Proxy variables are alternative measurements of outcomes, used when it is difficult to determine and measure direct effects. An example, if mundane administrative tasks are seen as a low value (perhaps a 1to on a 5-point scale), but direct contact with customers is seen as a high value, which is a rating of 5, you can use these perceptions to indicate how new systems will add value to the organization.

7. Innovator's dilemma is the opinion that disruptive innovations can cause established firms or industries to lose market dominance, often leading to failure. And free economics are the leveraging of digital technologies to provide free goods and services to customers as a business strategy for gaining a competitive advantage.

8. TCP/IP- is the protocol of the Internet , which allows different interconnected networks to communicate using the same language, and for example, TCP/IP allows IBM, Macintosh, and Unix users to communicate any system differences.

9. Data warehouse is an integration of multiple, large database