Project Management - Case Study Report of Fix Computer Services

24 Hours Case Assessment

 PROJECT MANAGEMENT CASE STUDY REPORT OF FIX COMPUTER SERVICES

Course                        : MBA 511: Project Management

Instructor                : Mr Arul Sivagananathan

Term                        : January-March 2016

Postgraduate Institute of Management

University of Sri Jayewardenepura

Declaration

“We are fully aware of the content under “plagiarism” stated in Chapter 6 of the PIM student handbook, and we hereby declare and affirm that we have strictly observed the law relating to intellectual property, copyright and plagiarism in this exercise”

Date        : 07th of February 2016

Table of Contents

1.        Introduction        1

2.        Project structure        1

3.        WBS, CPD analysis        2

3.1        Work breakdown structure (WBS )        2

3.2        Critical Path Diagram (CPD)        2

4.        Gantt chart        2

5.        Stakeholder management chart        3

6.        Resource diagram        5

7.        Cost analysis        5

8.        Project charter (scope summary)        5

8.1        Project Overview        5

8.2        Justification-Business Need        5

9.        Risk assessment        6

10.        Monitoring and controls        6

11.        Minutes of the meeting/discussion        8

12.        Challenges faced        9

13.        Change management approach        9

14.        Action template        11

15.        Other necessary analysis for the project.        11

15.1        Training Need Analysis        11

15.2        Analysis of Crisis Categorization        12

15.3        SWOT Analysis        13

15.4        Fish bone Analysis        13

16.        Recommendation        13

17.        Conclusion        14

18.        List of References        16

Appendix I: 5W’s and 1H’s point of view        17

Appendix II: 6 Phases of Project        18

Appendix III: Work breakdown structure of  FIX Project        19

Appendix IV: Key stakeholder groups FIX Project        20

Appendix V: Cost analysis of the project        21

Appendix VI: Action template        22

Appendix VII: SWOT Analysis        24

Appendix VII: Fish bone Analysis        25

1. Introduction

This report intends to provide an overview of the project that is going to be implemented by FIX computers (here after referred as FIX). The project is focused to implement a more efficient system to track hardware provided for clients of FIX computers.