Mediation Negotiation

When we come to negotiate, there are many different ways to building our negotiation. This paper is considered as a debate between two parties in various companies.

The conflict and misunderstanding starts between pizza boy (delivery driver) from Sergio's pizza (is an Italian kitchen ) and customers in Doubletree hotel.

The pizza boy had escalated into a conflict charged with growing mistrust from Doubletree hotel management, and both parties will lose of the end up their partnership.

Sergio's pizza will lose up of $ 10'000 a year, and front desk of the hotel will lose the daily pizza, wings and pasta.

Doubletree hotel had announced that they will stop giving the Sergio's coupons to their customers and they will switch their partnership with other restaurant.

The role that you usually play in a group

The characteristics of that role

How that role influences others in the group (i.e. how they react to you as a result)

Whether you prefer a multi-partied negotiation or a one on one negotiation and why-including what the benefits and potential problems are with each

* What are the roles that others in the negotiation are playing? and state the behavior that they display that make you feel they are playing that role

* Identify a stage you saw the group as reaching and what makes you believe they reached that stage

* If your negotiation were to reach impasse (i.e. get stuck)

Describe the benefits of attempting mediation

What would you look for in a mediator?

What might the process of mediation look like in this situation?

Why do you think mediation in this "case" would or would not be successful?

* Identify one of your strengths as a negotiator that might help the "group" reach an agreement