Kinesics Case

Kinesics is very imperative in my perception. A wise man once said, "The most important thing

in communication is to hear what isn't being said." According to research, spoken language in only 7% to

35% of communication. The majority of individual feelings and intentions are sent through nonverbal

communication. When others observes me or provide me with feedback, he/she always inform me that

nine times out of ten, my body language is easy to read and my words doesn't match with my body

language. Therefore, if an individual really wants to find out my truly feelings, he/she should observe

my body language. My facial expressions always override what comes out of my mouth. In other words,

my facial expressions will be the first nonverbal feedback I give to others; instead of verbal

communication.

There are a number of ways that I would assure that I am communication with my employees in the

absence of kinesics. First and foremost, there is communicating with paper-based messages: business

letters and interoffice memos. Business letters is the best channel when a permanent record is

necessary, when confidentiality is important, when sensitivity and formality are essential, and when a

individual need to make a persuasive, well-considered presentation. Memos are especially appropriate

for explaining organizational procedures or politics that become permanent guidelines. Second, I can

communicate with electronic messages: e-mail, wikis, and blogs. E-mails involves the transmission of

messages through computers and networks. It is most appropriate for short messages that deliver

routine requests and responses. When messages arrive in a simulated mailbox, recipients may read,

print, forward, store, or delete them. A blog is a Web site with journal entries usually written by

one person with comments added by other. Business use blogs to keep customers and employees

informed and to receive feedback. A wiki is a Web site that enables multiple users to collaboratively

create and edit pages. It serves as a central location where shared documents can be viewed and

revised by a large or dispersed team. Additionally,