It Enabler : Crime Management

Applied Information Technology Assignment

Crime Management (Live Project: UK Police Constabularies)

(Issuing tickets using Mobile phones and Laptops)

Climate:

 Increase in crime rate

 High waiting time (for offenders as well as for policemen)

 Linkage of data is missing

 Restricted budget allocation

Requires more intelligent / informed client interactions

 Integration with their existing systems (databases)

 Reengineering of their existing ticketing system by integration of different modules

Business today needs to accommodate

 Data Integrity

 Faster access to information

 Trained officers

 Allocation of duties integrated with GPS systems

 User friendly interface

 Role based Access

 Spot payment of ticket amount

The key IT enablers are:

 Strategic IT management (phase wise development)

 Investment in the IT assets (mobile devices, printers, and laptops)

 Translating business into requirements (Brainstorming and signed Business requirement documents)

 Use of latest technologies to incorporate offline saving of data (in weak signal areas), messaging services and integration of payment gateways.

With IT as an enabler

 Reinvent flow of information

 Transform user experience

 Payment of ticket (challan) amount using debit/credit cards

 Develop mechanism to find information about previous offences, find out whether vehicle was stolen or involved in crime etc. for quick decision making

 reduction in waiting time

 Minimize data entry, reduce the time spent proof-reading, and reduce the risks associated with human error.

Strategy and Transformation experts

 Can help enter new markets (Blue Ocean Strategy)

 Discover new revenue opportunities (Plug and play)

 Achieve