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Effectiveness of onboarding Process

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A Study on the Effectiveness of Induction Program at

ALLSEC TECH, CHENNAI

PROJECT REPORT

Submitted by

P.VAISHNAVI

Register No: MHRM/14/39

In partial fulfillment of the requirement for the award of the Degree

Master Of Arts In Human Resource Management

UNDER THE GUIDANCE OF

Mr. Hema Kumar M

M.A (HRM), M.A (LM), M.Phil.

[pic 1]

P.G. DEPARTMENT OF HUMAN RESOURCEMANAGEMENT

MADRAS SCHOOL OF SOCIALWORK (AUTONOMOUS)

32,CASA MAJOR ROAD, EGMORE, CHENNAI-600008

OCTOBER 2015


BONAFIDE CERTIFICATE

This is to certify that the project titled A STUDY ON THE EFFECTIVENESS OF INDUCTION PROGRAM AT ALLSEC TECH, CHENNAI, a bonafide project  work  carried  out between August 2015 to  September  2015  by  P.VAISHNAVI,  final  year  student  of M.A.HRM, Madras School Of Social Work (Autonomous), Egmore, Chennai, in partial fulfillment of the requirement for the award of the degree of Master Of  Arts  In  Human Resource Management and that the project has  not been used previously for the award of any degree, diploma, scholarship, fellowship or any other project title.

Signature of the HOD        Signature of the Guide

Signature of the principal


DECLARATION

I, P.VAISHNAVI ,final year student of M.A.HRM hereby declare that the thesis entitled “A STUDY ON THE EFFECTIVENESS OF INDUCTION PROGRAM AT ALLSEC TECH, CHENNAI” is the original work done by me under the guidance and supervision of                 Mr.Hema Kumar M, in partial fulfillment of the requirements for the award of the degree of Master of Arts in Human resource Management, Madras School of Social work. I further declare that the research work has not been submitted at any other University or Institution, for the award of any degree or diploma or fellowship.

Signature of the Guide        Signature of the Student

Place: Chennai

Date

ACKNOWLEDGEMENT

The satisfaction that accompanies the successful completion of any task would be incomplete without the mention of people who made it possible, whose constant guidance and encouragement crowned our efforts with success.

First and foremost, I express my sincere gratitude to our beloved principal Dr.V.A.Vijayaragavan for fostering an excellent academic climate, which ultimately made this Endeavour possible.

I am indebted to our Head of the Department, MAHRM, Ms.Jayanthi Peter for her participation to make this research a successful one.

I am very thankful to my guide Mr. Hema Kumar M, for having provided me with the necessary facilities for the completion of my research work and also for his valuable advice, knowledgeable and expert guidance.

I am greatly obliged to express my thanks to Ms. Mathangi, Deputy General Manager -Human Resource, ALLSEC TECHNOLOGIES LTD. for extending permission to take up the project work and for all her support in undergoing the project. My special thanks for her valuable advice, encouragement and continuous support in guiding and training me during the tenure of my project.

I would also like to extend my gratitude to all those who were supportive to me in completion of this project.

P.VAISHNAVI

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TABLE OF CONTENTS

CHAPTER NO.

CONTENTS

PAGE NO.

1

                   Introduction

1.1 Introduction

1

1.2 Need And Scope Of The Study

6

1.3 Statement Of Research The Problem

6

1.4 Industry Profile and company profile

7

1.5  Chapterization

27

2

                                    Review of Literature

2.1 Research review

28

3

                                  Research Methodology

3.1 Significant/Importance Of Study

40

3.2 Objectives Of Study

40

  3.3 Research Hypothesis Of The Study

40

  3.4 Definition Of Variables

41

  3.5 Research Design

42

  3.6 Sampling Method

42

  3.7 Methods Of Data Collection

42

  3.8 Tools For Data Collection

43

  3.9  Reliability And Validity

43

  3.10 limitations of the study

43

4

Data Analysis and Interpretation

44

5

Findings, Suggestions and Conclusion

5.1 Summary  of Findings

79

5.2 Suggestions

83

5.3 Conclusion

85

BIBLIOGRAPHY

ANNEXURE – QUESTIONNAIRE

LIST OF TABLES

TABLE NO

TITLE

PAGE NUMBER

4.1

Distribution of age of respondents

45

4.2

Distribution of gender of respondents

46

4.3

Distribution of educational qualification of respondents

47

4.4

Distribution of previous experience of respondents

48

4.5

Distribution of respondents based on the clarity of  vision and mission statements

49

4.6

Distribution of respondents based on the explanation of company's process and clients

50

4.7

Distribution of respondents based on the clarity of organisation's structure

51

4.8

Distribution of respondents based on the clarity of job description

52

4.9

Distribution of respondents based on the clarity of  roles and responsibilities

53

4.10

Distribution of respondents based on the explanation of performance rating implications

54

4.11

Distribution of respondents based on the clarity of detailed information on promotion progression

55

4.12

Distribution of respondents based on the assistance given to open bank account

56

4.13

Distribution of respondents based on the details given on mode and timeline of payment

57

4.14

Distribution of respondents based on the clarity of  information given on ‘‘timesheet’’

58

4.15

Distribution of respondents based on the clarity of  company's ethics

59

4.16

Distribution of respondents based on the awareness of the dress code

60

4.17

Distribution of respondents based on the explanation of leave policy

61

4.18

Distribution of respondents based on the awareness of the sexual harassment committee

62

4.19

Distribution of respondents based on the information relating to data security has been given

63

4.20

Distribution of respondents based on the ‘departmental point of contact was given’

64

4.21

Distribution of respondents based on the assistance given to new comer with mentor help line system

65

4.22

Distribution of respondents based on the assistance provided to newcomer with skills to do duty

66

4.23

Distribution of respondents based on the satisfaction with on boarding supervisor

67

4.24

Distribution of respondents based on necessary training courses was given

68

4.25

Distribution of respondents based on the orientation of internal portal application

69

4.26

Distribution of respondents based on ready to use work station was provided

70

4.27

Distribution of respondents based on the  clarity of information on policies and procedures

71

4.28

Distribution of respondents based on the briefing on health and safety

72

4.29

Distribution of respondents based on the an overall satisfaction of induction program

73

4.30

Distribution of respondents based on the effectiveness of methods of induction

74

4.31

Distribution of respondents based on the sufficient time taken

75

4.32

Chi square between experienced employees and effectiveness of on-boarding supervisor/hr guidance

76

4.33

Chi square between methods of induction and overall effectiveness of induction program

77

4.34

Chi square between time taken for induction program was sufficient and overall effectiveness of induction program

78


LIST OF DIAGRAM

Figure no

Title

Page number

4.1

Distribution of age of respondents

45

4.2

Distribution of gender of respondents

46

4.3

Distribution of educational qualification of respondents

47

4.4

Distribution of previous experience of respondents

48

4.5

Vision and mission statements has been made clear

49

4.6

Company's process and clients have been explained

50

4.7

Organisation's structure has been made clear

51

4.8

Job discription was explained clearly

52

4.9

Roles and responsibilities was made clear

53

4.10

Performance rating implications was explained

54

4.11

Detailed information on promotion progression has been made clear

55

4.12

Assistance to open bank account was given

56

4.13

Mode and timeline of payment details was given

57

4.14

Information regarding ‘‘timesheet’’ is informative

58

4.15

Company's ethics was made clear

59

4.16

Aware of the dress code

60

4.17

Leave police were explained during induction

61

4.18

Aware about the sexual harassement committee

62

4.19

Information relating to data security has been given

63

4.20

Departmental point of contact was given during

64

4.21

Enabled new comer with mentor help line system

65

4.22

Induction provided newcomer with skills to do duty

66

4.23

Satisfied with on boarding supervisor

67

4.24

Necessary training courses was given

68

4.25

Provided with complete orientation on internal portal application

69

4.26

Work station was ready to use

70

4.27

Information on policies and procedures were given

71

4.28

Briefing on health and safety

72

4.29

An overall induction program was good

73

4.30

Methods of induction was effective

74

4.31

Time taken was sufficient

75

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