E-Governance in India

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         PRIORITIES IN E-GOVERNANCE

               RESEARCH PAPER

                                    SUBMITTED BY

                                     Lokesh Sharma

                                     Ankita Prasad

Contents

Abstract        

Introduction        

Research Objective        

Literature Review        

Research Approach        

Impact Assessment of various projects        

Union Government MMPs        

MCA21        

Online Passport Services:        

Online Income Tax        

Pension        

Banking        

E-office        

Central Excise        

U.I.D        

Insurance        

State Government MMPs        

Land Records        

Road Transport        

Agriculture        

Police        

Treasuries        

Municipality        

Commercial Taxes        

Gram Panchayats        

Employment Exchange        

Integrated MMP        

CSC        

e-Courts        

e-Trade        

India Portal        

National Service Delivery Gateway        

e-Biz        

e-Procurement        

Prioritizing with respect to parameters        

Conclusion        

References        

Abstract

e-Governance is the form of interaction between government and citizens ,businesses and other arms of government using information technology .These technology can help government is fulfilling various needs like improved interaction between business and industries ,better delivery of services to citizens ,improved interactions with business and industry ,better management of government .Politicians around the world are thriving hard to implement technology in a new ways  so that new efficient, transparent  and responsive delivery channels should be provided to public .Sometimes e governance fails as government is not able to decide priority for various projects as well as outcomes may not be desirable .This paper work on building model for prioritizing various e-governance projects in India so that success rate can be increased as proper  planning can be done to implement those projects after analyzing all the risk which may be associated with particular project .

Introduction

Implementation of e-Governance is highly complex process which involves much process like hardware installation, software, network connection, process improvement and risk management. Under the patronage of NeGP (National e-governance Policy) which was formed in 2006, various steps were taken for implementation of the project .Components which forms the part of the project is –

1) Common Support Infrastructure – NeGP involves infrastructure improvements like setting up of IT structure which includes State Wide Area Networks (SWANs) , State Data Centers ,Common Service Centers and electronic service delivery gateways .

2) Governance - Suitable arrangements for monitoring and coordinating the implementation of NeGP under the direction of the competent authorities have also been substantially put in place. The program also involves evolving/ laying down standards and policy guidelines, providing technical support, undertaking capacity building, R&D, etc. DIT is required to adequately strengthen itself and various institutions like NIC, STQC, CDAC, NISG, etc., to play these roles effectively.

3) Centralized Initiative –e-governance is established as a central initiative to make optimum use of infrastructure, to increase the inter operatibilty of various e-governance function as well as to make services more public centric as the vision of this project is to provide better and transparent services to people.

4)Public Private Partnership –It is needed where there is need for more investment without undergoing low quality process .All the security aspect and parameters will remain same for both private and public sector companies who collaborate for the smooth implementation of the project .

5) DIT as facilitator –Department of telecom provides technical support as well as act as facilitator for implementation of various projects .Various pilot project testing, change management and process engineering has been carried out by DIT with the fund allocation from Department of finance.