Business Research Method

University of Technology

College of Business and Management (COBAM)

School of Hospitality and Tourism (SHTM)

School of Business Administration (SOBA)

Business Research Methods (RES3025)

Assignment 4- Business Research Proposal

Submitted To:

Mr. Donovan Palmer

Submitted By:

Audreon Francis (1407060)

Ronekia Harper (1402480)

Rochelle Scille (1206396)

Roschelle Lewis (1407065)

Title:

The impact of performance management on employees in the organization.

Chapter 1

The extent and nature of the problem

Performance management is important for an organization, as it helps organizations to ensure that employees are working hard to contribute to achieving the organization's mission and objectives. Performance management sets expectations for employee performance and motivates employees to work hard in ways that is expected by the organization. Moreover, performance management system provides a completed and professional management process for organizations to assess the performance results of organizations and employees.

The need for a resolution/ rationale for conducting research

The rationale for this research topic is based on contemporary perspective many organizations have taken on. There are many organizations that are relying on employees for success and competitiveness. According to the resource-based view, employees are the resources and assets of an organization. Therefore, organizations need to figure out strategies for identifying, encouraging, measuring, evaluating, improving and rewarding employees' performance at work. According to this respect, performance management and appraisal systems have come to play an indispensable role in helping organizations to reach their goals of productivity (Stevers & Joyce, 2000). In fact, human resource management practices could influence the behaviors of individual employees. The impact of Human Resources (HR) practices on employees' commitment and performance depends on employees' perception and evaluation of these practices (Guest, 1999).

Purpose statement

The researcher’s intention is to examine the impact of performance management on employees in the organization. Secondary material will be used to understand and discover the thesis better

Research questions

• What are the major concerns with performance management and how the function can be implemented and evaluated?
• What performance management entails as a function of human resource  and the impact of employee performance
• How important is Performance Management to employees and managers?

• What is the purpose of performance management in Human Resource Management and what are the advantages associated with the concept?

Definition of key terms[pic 1][pic 2]

Performance Management: The management of employees, departments, and

organizations to ensure that goals and objectives are being reached efficiently and effectively.

Performance management involves defining what effective performance looks like, as developing the tools and procedures necessary to measure performance.

Chapter 2- Literature Review

Proper Introduction

This review was done on performance management. Performance management is an ongoing process of communication between managers and employees to establish goals and strategies. Almost every business has some means of tracking its own performance whether it be sales numbers, social media engagement, marketing leads, and so on. Performance management begins with an aligned set of objectives which each employee can be measured. It emphasizes learning and development for a higher level of workplace performance. Each employee should be motivated to improve his or her skills, competencies, development and delivery of results. This path makes an open interaction opportunities with an employee in meaningful venture.  In carrying out the duties of performance management it can be tedious. Performance management is solely dependent on the employees of the organization. However through effective planning and education as well as commitment from employees it is quite possible.  

Performance management systems, in various forms, have been employed for nearly two millennia. In the third century the Chinese were not only using performance appraisal systems but were critiquing each other’s biases in their evaluations of their employee. During the 18th century, factory managers became aware of the importance of their employees’ performance on their production outputs. The development of the philosophy of performance evaluation systems has been attributed to such researchers who developed ideas of management by objectives band employee motivation. The goal of a performance management is to promote and improve employee effectiveness.

Logical Organization

According to the review subtopics, the organization of the project are as follows:

• "What are the major concerns with performance management and how the function can be implemented and evaluated" This section speaks about the Human resource department and the employees and the main characteristics.
• . How important is Performance Management to employees and managers?
• What performance management entails as a function of human resource and the impact of employee performance. This shows the functions and concerns of the performance management system.
• What is the purpose of performance management in Human Resource Management and what are the advantages associated with the concept. This subtopic tells the purpose of the PM plan which is mainly speaks about ways to reduce confusion.

The review is as follow:

The principal purpose of a performance management system is to assess and fortify that the employees are carrying out the duties they were employed to do in an effective and satisfactory manner, which is contributing to the overall business objectives.

Performance management strategy aims to provide the means through which better results can be achieved from the organization, teams, and individuals by understanding and managing performance within a specified framework of planned goals, competence requirements and standards. It entails the development of processes for establishing shared understanding about what is to be achieved, and an approach to managing and developing people in a way that will increase the probability that it will be achieved in the short- and long-term. Through periodic evaluation, the human resource team inside the organization can increase the motivation and commitment of employees and enable individuals to develop their abilities.