Balanced Scorecard
Essay by Nicole Li • August 23, 2019 • Course Note • 251 Words (2 Pages) • 775 Views
Types of business reports
Tabular/ Structured (balance sheet, profit/loss)
Dashboard-Type Reports (graphical presentation)
Balanced Scorecard-type Reports (include financial, customer, business process, and learning& growth indicators)
Performance Dashboard
Visual displays of important information that is consolidated and arranged on a single screen so that info can be digested at a single glance and easily drilled in and future explored
Features:
- Small, clear often interactive
- Customize for a specific person, group or function
- Focus on monitoring and measuring
- Consists of a combination of charts and tables
Scorecards
Connect high-level business strategy to bottom line performance
4 perspectives:
financial, customer/stakeholder, internal process, organizational capacity of learning and growth
develop objectives, KPIs, targets, and initiatives relative to each perspective
Info delivery to data users
Classes of data users
How to provide info
Info delivery
Dimensional analysis – cubes of data
- Business data can be visualized as cubes that can split into sub-cubes
- It enables OLAP for processing analytical queries that are dimensional in nature
- Transaction databases are OLTP: Online Transaction Processing
Data cube representing facts and dimensions
- Facts (measures)
Often numeric
Have aggregated measures or may relate to a specific transaction
Measure Aggregation properties (additive—can be added, semi-additive—availability, stock on hand, non-additive)
- Dimensions with hierarchical
Example: location: country, region, state
Dimensions are often categorical data
Data cube operators
- Sub-setting- slicing, dicing
- Navigation- drill-down, roll-up, drill-across (hierarchy)
- Pivoting
Building Effective Visualizations
1. Do not visualise relationships that you cannot explain!
2. Correlation is not causation.
3. be consistent in formatting
Bar chart, line chart axes should include zero
4. be minimalistic
What is Examinable:
• Business reporting
• How to build effective visualisations
• Dashboard navigation methods
• Visualisation principles
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