Andra Rush Mini Case

Andra Rush Mini-Case

1.) Several competencies apply to Andra Rush. The first is analyzing problems and making decisions. Andra decided to rent a barge to get her product delivered on time. She saw that New York was blocked off because of the terrorist attacks and took another alternative route, making sure her customers received the best service possible. Second is financial and technical savvy. For the first few years of her new trucking company Andra calculated the books and even worked on the trucks themselves rather than contacting a mechanic. Third and lastly, building the talent base. Andra focused on women and the minorities when she put her team together, stressing her view on the importance of those, like herself, who are undervalued and underappreciated in the job market.

2.) The pipeline applies to Andra Rush in several ways. First she fulfils many of the competencies: Arrive/depart on time, Monitor performance of each team, Set priorities for teams, and Make time to coach others. Andra made a habit out of riding with her staff to coach and evaluate them. Secondly is her work value: High-quality work, Success of followers, Develop others, Accept company values, and Clarify how the function supports the business. Andra set the example with her approach to the problems 9/11 caused and she also because of her commitment to the women and minorities.

3.) Her leadership values would not need to change if she was the president of the Native American Business Alliance versus the CEO of Rush Trucking, because her overall values hold true. Andra pushes for equality in the work place, time efficient operation, and ultimate customer satisfaction. All of which are very relevant and important to any organization. If she were to enact all of these then she would fulfill the Community Leadership model through strengthening community. Mobilization deals with time efficient operations, and social capital would not be possible with out ultimate customer satisfaction, while, lastly, framing would be irrelevant without common values that hold true across the organization.