Alcohol Managmant

HTM 3060 Lodging Management

Frontdesk Anywhere Final Assignment

Deadline: October 17, 2018

NAME (UoG Registered name): Zeyuan Li

Student ID #: 0890060

1. Hotel Details:

• Descriptions of your hotel
• Type of hotel, location, number of guest rooms, general amenities offered in the hotel, type of clientele, other outlets in the hotel (coffee shop, gift shop, restaurants, etc.)

University Inn is a limited service hotel located in Guelph near the intersection of Gordon Street and Stone Road West, which is 3km away from the University of Guelph. It has a total of 100 guests room be sectioned by 10 different room types. Every room has a standard amenity set, which is indicated in the Table 2 below. University Inn also offers complimentary continental breakfast as well. The business center located in the lobby is free to use, however, extra charges apply to print, copy, and fax service. Guests can purchase simple first aid item at the front desk. As a limited service hotel close to the university with low room rate, University Inn’s main target market is university visitors, such as students’ parents during graduation, and students who is looking for a place for parties. Additionally, this hotel is also ideally for long trip traveler to stay over, such as truck driver, and tourists travel from Ottawa to Detroit. The main reason is because the room rate in University Inn is relatively lower than the rate in other cities around (Toronto, Mississauga, etc.).

• Room types (minimal 4 room types):

TABLE 1

• Rooms amenities: fill out the table below, minimum of seven items total
• Feel free to expand the rows and columns

TABLE 2

1. List all the rooms by its class

• Descriptions of your hotel class.  
• Fill out the table below, minimum of seven items total
• Feel free to expand the rows and columns
• If you do not have multiple floors, you can delete the Floor column.

TABLE 3

1. Room Rates set for the project period (September 19, 2018 – December 31, 2018).

• Any major events and holidays that you are considering during the project period. Explain.
• Fill in the table below for the project period. Feel free to expand the rows and columns as you need.
• Include any special rate you included in your rate management (examples: AARP, government, employee and corporate rates or any other discounted rates)

TABLE 4

• Include a screenshot of your room rates page (showing all rates you have created)

SCREENSHOT 1

(Insert Screenshot1 here)

1. Make a single reservation

• Duration: (Check in: Day of the week, Date) – (Check out: Day of the week, Date).
• Three week nights and two weekend nights (Five nights total)
• Dates of your choice:   Select dates so that you can do the check them in and out before this assignment is due
• Rates: Combination of week rate and weekend rate
• 2 add-on items, and 2 POS items included
• Check the guest in
• Save the screen shot of the full guest folio as in “checked-in” status
• Be sure that screenshot shows the room number, guest folio number, credit card, guest status, rates, add-on and POS items  

SCREENSHOT 2

(Insert here Screenshot 2)