Science / FOH BOH Job Descriptions

FOH BOH Job Descriptions

Autor:  Woxman  11 July 2011
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Words: 375   |   Pages: 2
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FOH Manager & Assistant Manager

Reports to:

(FOH Manager) General Manger; (Assistant Manager) General Manager & FOH Manager

Staff:

All FOH (Assistant FOH manger, Maître’d, Servers, Assistant servers and runners)

Works with:

• General Manager

• Assistant FOH Manager

• BOH Manager

• Executive Chef

Responsibilities

• Running dining room floor

• Staffing

• Scheduling

• Meet & greet with customers

• Guest coordination

• Up keeping the restaurants “Standards” check list

• Training staff

• Keeping track of maintenance

• Make sure everyone is preforming at their best

• Budgeting with purchasing manager and executive chef

• Analyzing, planning sales levels and profits

• Marketing activities

• Planning and coordinating menus with the executive chef

• Providing the staff with feedback

Qualifications:

• Must have a high school diploma or GED

• At least a 2 year college degree

• A minimum of 4 years restaurant experience

• 4+ years management experience

Maitre’d

Description:

You are the first person to greet the guest. You are our first impression with our guests, you must make it the best experience ever and greet with a smile at all times.

Reports to:

FOH Manager & Assistant FOH Manager

Staff:

Servers and Bus staff

Works with:

 FOH Manager (Assistant)

 Servers & Bus staff

Responsibilities

 Supervises and coordinates activities of dining room personnel

 Schedules dining reservations and arranges parties

 Accommodating customer’s needs; while waiting or being seated

 Greets guests, escorts them to tables and providing them with menus

Qualifications:

 Must have a high school diploma or GED

 At least a 2 year college degree

 4-5 years restaurant experience

 3+ years management experience

 Excellent customer service skills

 Must be a people person and work well with others

 Friendly and energetic

 Good time management skills

 Must know how to multitask

Servers / Wait staff (And Assistant Servers)

Description:

Sales & Service food and beverages

Reports to:

FOH Manager, Assistant FOH Manager & Maitre’d

Staff:

Bus staff

Works with:

 FOH Manager (Assistant)

 Bus staff

Responsibilities

 Full knowledge of all food and beverage offerings

 Review any changes to menu and/or specials

 Greet and seats guests

 Bus tables as necessary

 Prepare and/or delivers guest’s beverage order

 Wrap guest food at end to take home if necessary

Qualifications:

 Excellent customer service skills

 Must be a people p ...